How Apple could fix HomePod’s white ring problem

One of the least welcome aspects of the HomePod smart speaker is its propensity for leaving unsightly white rings on your tables, due to an interaction between the silicone used in the device and the wood. According to one industrial designer, however, the problem could be solved by Apple without too much cost — although […]

(via Cult of Mac – Tech and culture through an Apple lens)

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Design Experts Claim the HomePod’s White Ring Issue Can Be Rectified Easily

Much has been said about the HomePod’s white ring issue on certain wooden surfaces. But some industrial design experts believe that the issue shouldn’t be hard to solve. Continue reading
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Industrial Design Experts Say HomePod’s White Ring Issue ‘Shouldn’t Be Too Hard to Fix’ for Apple

Last week, Apple confirmed that the HomePod can potentially leave white rings on the surface of wooden furniture with oil or wax finishes. In an effort to help users prevent seeing these rings appear on their own furniture, Apple shared a support document on “Where to place HomePod,” detailing how the interaction between the HomePod’s vibration-dampening silicone base and a wooden surface has the chance to result in a white ring.

Business Insider recently spoke with a few industrial design experts who believe that the problem “shouldn’t be too hard to fix” for Apple.” Gregor Berkowitz, a product development consultant for numerous consumer electronics brands, expects Apple to “re-tool” its HomePod manufacturing process to address the issue with the silicone base, which could take between two to six weeks. Although the fix could take several weeks, the experts said it’s “likely not very costly” for Apple.

Image via Wirecutter

Senior industrial designer at Y Studios, Cesar Viramontes, referred to the white rings issue as something customers will “probably forget about” in the next few months.

Apple may need to “re-tool” the manufacturing process since silicone is manufactured using a different process than the other kinds of elastomer,” said Berkowitz. If that’s necessary, the process could take anywhere from two weeks to six weeks, he noted.

“It’s an issue, but I think it’s probably going to be one that’ll be corrected in the next round of manufacturing,” said Y Studios’ Viramontes. “I think it will be a minor issue, and people will probably forget about it in the next couple of months when it goes away.”

While the experts see a quick fix for the issue coming from Apple, all were surprised it happened in the first place. Product design expert Ignazio Moresco explained that more is expected from Apple’s well-known attention to detail, and the company “should have caught the issue if they followed a rigorous QA process.” The white marks aren’t an Apple-specific problem, but have appeared with other speakers — like Sonos One — that have similar silicone bases.

Berkowitz believes the white rings could be a result of Apple’s “inexperience” with making stationary speakers, in contrast to the company’s familiarity with making mobile products like the iPhone and MacBook.

“This is sitting on a bookshelf. Is it going to work? Or are there going to be problems? A traditional consumer product company or a speaker company or a traditional Hi-Fi company is going to worry about that and think about those problems and have experience with it,” Berkowitz said. “This shouldn’t be new for Apple but it is.”

“They didn’t test the product enough and in the right variety of circumstances, especially considering that a wood surface is a very likely support for the product,” said Ignazio Moresco, a product design expert who has worked at frog design, Microsoft and Ericsson.

For those who have discovered rings on their furniture, Apple said that these marks “will often go away after several days” once HomePod is removed from the wooden surface. Users can hasten this process by wiping the surface gently with a damp or dry cloth. Still, the company explained that if anyone is concerned about these marks, it recommends “placing your HomePod on a different surface.”

Accessory makers are already creating products to act as a fix for the situation, including new leather coasters for HomePod from Pad & Quill. The $19.95 coasters are advertised as letting users place their HomePod on the wooden surfaces that have the potential to be marked by HomePod, without having to worry about the appearance of such marks.

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Apple HomePod may leave white rings on some wood furniture

Apple HomePod white rings wood furniture

The HomePod is now available to the public and blasting tunes in owners’ homes, but Apple’s device is doing more to peoples’ homes than just filling them with music.

Some Apple HomePod owners have found that the smart speaker can leave a white ring on wood furniture. The Wirecutter discovered in its HomePod review that the device left a white ring on both an oiled butcher block countertop as well as a wooden side table. Owners on Twitter have noticed the issue, too.

When asked about the white rings, Apple confirmed the problem and said that “the markets can improve over several days after the speaker is removed from the wood surface.” If the rings don’t go away on their own, Apple suggests that users “try cleaning the surface with the manufacturer’s suggested oiling method.”

This is a weird issue that could be serious if HomePod ends up damaging expensive wooden furniture. It’s kind of a weird problem for the HomePod to have since we haven’t heard any other smart speakers running into the same issue, and it’ll be interesting to see what exactly is causing these white rings to appear.

HomePod owners, have you noticed any white rings on your furniture?

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Has the HomePod left a ‘white ring’ on any of your furniture? [Poll]

HomePod is making its mark on early adopters. Earlier this week, it was discovered that Apple’s HomePod can leave a white ring on certain wood finished furniture. While it’s unclear how widespread the issue is, Apple did acknowledge it a support document, saying that it is not unusual for “vibration-dampening silicone” to leave marks.

We’re curious: Have you noticed the HomePod leaving white rings on your furniture?

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