How to remedy the very slow import of AVCHD media into Final Cut Pro 10.4

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Are you having an issue importing AVCHD video in Final Cut Pro X? Here’s something that can help!

I’ve been testing and prepping my camera gear to take on my Overlanding excursions this coming spring. In my testing I’ve encountered a very annoying and head scratching error that would cause any imports of AVCHD video files to hang at 0% while importing and then finally make Final Cut Pro X crash. Luckily I found the cause to my troubles and hopefully it will help you out as well.

Old Software Cruft

I’m not a big fan of starting from scratch when getting a new Mac system and as such I usually import all of my settings and applications from my previous system. This time, however, I was bitten by this practice. My issue was the presence of the open source software “Perian”.

Perian was a software bundle that allowed earlier versions of QuickTime on macOS to play video formats not directly supported by the OS. Perian has not been maintained since 2012, so as you can see, my applications can go way back.

Perian was competing with my Final Cut Pro X install (since QuickTime and FCP on macOS are very tightly integrated) while importing my AVCHD files. Prior to this I was using MP4 files and as such I never encounter the error.

Removing Perian

Luckily, even though Perian hooked deeply into macOS, removing it was very simple.

  1. Shut down Final Cut Pro.
  2. Open System Preferences.
  3. Click for Perian. (It looks like a Swiss army knife)
  4. Select the General tab.
  5. Under the Installation header, click Remove Perian.

  6. Click the < to go back to the main System Preferences panel.
  7. Option-click or two finger click the Perian icon.
  8. Select Remove “Perian” Preferences Pane.

  9. Done! Once completed, I started up Final Cut Pro X and tested an AVCHD import and it functioned quickly and without issue. Problem solved!


When I first encountered this issue I googled my usual tech haunts for a solution but I was met with a variety of suggestions from downgrading Final Cut Pro X to wiping my macOS completely! Thankfully, I didn’t have to go that route. Do you have a fix or a solution to a Mac related problem? let us know in the comments on how you solved it!

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Death Count from Hurricane Maria Was Way Off. That Might Slow Puerto Rico’s Recovery.

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64. That was the official death count shortly after Hurricane Maria struck, devastating Puerto Rico just over six months ago.

But demographer Alexis Raul Santos found evidence for hundreds more that officials had missed. To be exact, 1,085 more deaths. That they didn’t count. And that’s just from September and October alone.

That’s a huge oversight that’s not only disrespectful to Puerto Ricans — it slow recovery from future events even worse by inhibiting governments and engineers from planning for them, according to a new study. 

Let’s go back to what happened with the death count numbers. It seems as though officials counted only people who died directly as a result of the high winds and immediate destruction caused by the storm, according to the New York Times. And while that might have indicated to Trump that his administration had handled the disaster well, it didn’t hold up to further assessment.

In a previous study, Santos, the director of the graduate program in applied demography at Penn State University, and his team looked at the relative amount of deaths in post-storm 2017 as compared to previous years.  found a 45 percent rise in deaths that occurred in nursing homes compared to 2016, and a similar 41 percent rise in emergency room deaths. The researchers also examined specific causes of death, noting a 47 percent rise in sepsis-related deaths in September 2017 compared to September 2016.

“This is not a vanity exercise,” Santos told the New York Times in December, when Puerto Rico ordered a review of the death count. “Effective assessment of climate disasters is the only way we can prevent loss of life in future events.”

That was the subject of Santos’ most recent study, published Monday in the journal Health Affairs. In it, Santos argued that statistics may be the best weapon for residents of the island, especially when facing the federal government’s slow and inadequate disaster relief effort.

Underestimating the damage and death toll caused by a storm like Maria will not only reduce the relief response — the amount of resources, the number of people shipped out to help — but it will also mean that people might not adequately prepare for future storms.

“There are a lot of things that can go wrong if you aren’t carefully gathering and analyzing data, particularly in your ability to convey the devastation of, in this case, an environmental disaster,” said Santos. He believes that underreporting damage caused by a storm may cause those who are in a position to help, such as politicians and other officials, to lose interest.

That kind of information is especially important when you consider that Puerto Rico doesn’t have the easiest time getting interest from those in power in the first place. Because Puerto Rico is a territory, its residents have fewer rights than Americans that live in the 50 states, like not being able to vote in presidential elections.

“Statistics are the only real voice Puerto Ricans have,” Santos said in a press release. “They don’t have votes. They can’t vote for a member of Congress, or the president of the United States. Their political power is diminished, so the only way you can create an effective strategy is to use data as your main tool for discussion.”

Santo hopes that his efforts to collect and improve data that reveal the reality of life on the island will speak for itself, giving the citizens who are still affected by Hurricane Maria (yes, still) the political power they may otherwise lack.

The post Death Count from Hurricane Maria Was Way Off. That Might Slow Puerto Rico’s Recovery. appeared first on Futurism.


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NHK is ready to shoot slow motion 8K video

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TV broadcasters are still wrapping their heads around 8K, but that isn't stopping NHK from pushing the technology forward. The Japanese industry giant is coming to the annual NAB trade show with a slew of 8K inventions, headlined by a high-speed cam…
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To Slow Urbanization, China Is Capping Populations In Two Of Its Biggest Cities

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Beijing, like many of the planet’s largest cities, can seem like a dystopian hellscape. The city sprawls to accommodate its 21 million people or so. Buildings are erected and knocked down in the span of a few months, the product of unchecked economic development. Pollution chokes the air, rendering it smoggy as it drifts between the skyscrapers.

Recently, the Chinese government decided that these problems are the product of overpopulation. So the country has decided to put a cap on population in two of its biggest cities, Beijing and Shanghai, in an effort to contain the number of residents to 23 and 25 million respectively, by 2035.

The logic is sound. Fewer people mean less air pollution, greater access to medical services and public transportation. Overall, people will be happier and healthier if there are fewer of them.


As part of the plan, China Daily reports, the Beijing Municipal People’s Congress is working on meteorological disaster prevention, building affordable houses and encouraging the use of non-motorized vehicles.

In reality, though, rural migrants that move to the city looking for higher wages and a better lives are the ones that suffer. Authorities have cracked down on illegal housing, unregistered shops, and street vendors and shops has already driven tens of thousands of domestic migrants out of Beijing, stripping some of the most popular neighborhoods of their history and culture. Choking red tape restricts access to schools for the children of migrants, who must present a special ID, called hukou, tied to their parents birthplace. According to Chu Zhaohui, research fellow at the Chinese National Institute of Education Sciences, who spoke with the Toronto Star, the so-called “Five Documents System” leaves 30 percent of migrant students, or children of migrants, out of Beijing’s public schools.

It’s already working. According to The Guardian, Beijing’s population dropped by 20,000 between 2016 and 2017. Shanghai’s population was also down by 10,000.

Families are forced to split up. Children are brought back to rural areas where they can access schools, while the parents keep working in the big city where the wages are higher. And as the new measures push the poor away, cities become increasingly inhospitable for the low-income workers that remain.

“This urban gentrification is not a good thing for the city,” Yan Song, director of the University of North Carolina’s program on Chinese cities, told The Guardian. “The demand and the need for the lower end of services will still exist, but those people will just live further and further away from the city centre, and have to spend longer getting to work.”

Reducing congestion in the world’s biggest cities is an important goal, especially because urbanization is poised to become unmanageable in many parts of the world. But keeping poor people out isn’t the way to do it. Inequality doesn’t bring growth — it exacerbates instability. Engineering an unequal society may help solve a short term problem, but it will likely create a much bigger one down the line.

The post To Slow Urbanization, China Is Capping Populations In Two Of Its Biggest Cities appeared first on Futurism.


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To Slow Melting, Residents Resort to Wrapping a Glacier in Blankets

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Over the last decade, the Rhone Glacier in the Swiss Alps has been shrinking at a worrying rate. Around 1,148 feet of its ice thickness has been lost since 1856 – and 131 feet of that total has vanished in the last 10 years alone.

Locals are taking it upon themselves to do something about this situation. This summer, they will continue a tradition that has stood for the last eight years: wrapping the glacier in blankets, in an attempt to reduce how much ice will melt away.

The idea is that the white canvas blankets will be able to reflect sunlight away from the glacier. This might sound outlandish, but it’s having a positive effect. Glaciologist David Volken told the Agence France-Presse (AFP) that the blankets can reduce the amount of ice that melts by around 70 percent, according to a report from NDTV.

In fact, the same strategy has been employed in Italy and Germany, E&E News reports. Since 2009, climate researcher Jason Box has advocated using reflective material in this manner to slow ice melt in Greenland.

However, this seems to only be a short-term fix. With global temperatures continuing to trend upwards, reflective swaddling can only slow the rate at which ice diminishes, not stop it altogether. While this might offer a reprieve from the most aggressive forecast – Volken told AFP that only 10 percent of the Rhone’s ice volume is expected to remain by the end of the century – it doesn’t solve the problem.

Other prospects include the application of artificial snow to reflect sunlight, and the possibility of spraying ocean water over sea ice to make it thicker. As more of the world’s glaciers fall to pieces and reach the point of no return, we may may not be able to wait any longer to take action.

The post To Slow Melting, Residents Resort to Wrapping a Glacier in Blankets appeared first on Futurism.


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UK to let Brits tear up broadband contracts over slow speeds

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There are so many factors that can affect home broadband speeds, the "up to" figures providers like to throw around are tantamount to guesswork. UK telecoms regulator Ofcom isn't a great fan of inaccurate claims, so it's forcing ISPs to change how th…
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Medics may slow biological time to save soldiers’ lives

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Battlefield medics frequently only have a brief window of opportunity to treat an injury before it's fatal or causes permanent disabilities, and it's frequently so fleeting that there's not much they can do. DARPA is exploring an unusual solution to…
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iPhone Slow: What happened with Apple’s performance management and where we go from here

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Here’s Apple’s explanation on what’s happening with iPhone batteries and performance.

Apple has published a letter explaining the confusion caused by the iOS 10.2.1 update last year that prioritized battery health over peak performance. The company is also offering deep discounts on battery replacements, down from $ 79 to $ 29, and will issue a software update that provides far more insight for customers into the state of their battery health. Further, Apple’s CEO, Tim Cook, has said an upcoming iOS update will let users disable advanced power management, which causes the throttling, if they so choose.

March 1, 2018: Apple testifies about ‘iPhone slow’ before Canadian Parliamentary Committee

John Poole, the Ontario resident who runs Primate Labs, the makers of Geekbench, and Apple Canada were brought in to testify today in front of a House of Commons committee looking into the recent controversy surrounding iPhone battery throttling.

While the iPhone sold in Canada is identical to iPhones sold in other parts of the world, and iOS on iPhones in Canada is identical to iOS on other iPhones running in other parts of the world, some members of parliament wanted to be seen doing their part for queen and country. And, since battery throttling kicks in when batteries are old or cold — and Canadians not only face extremely cold winter weather but sometimes also prematurely age their iPhones by mounting them in front of heating vents in the cars or leave them on top of heating elements in their homes, we can benefit from the additional exposure and education.

Based on early reports, it sounds like Poole’s testimony was substantially in line with what he discussed on the Vector podcast when the story first started breaking.

Apple Canada’s statement, issued by Jacqueline Famulak, Manager of Legal and Government Affairs at Apple Canada, was also directly in line with previous statements from Apple in the U.S. and Apple’s CEO, Tim Cook.

Apple Canada Inc. is a sales and distribution entity. We also have 29 retail stores across Canada. The design, manufacture and testing of devices has always been done by Apple Canada’s parent company, Apple Inc. (“Apple”) which is based in California.

I’m here to help the Standing Committee understand the facts of Apple’s efforts to make sure that users of Apple devices get all the benefits from the devices they use, and that these benefits last as long as possible, even in a world of rapid innovation.

Apple Inc. has recently answered a series of questions posed by the chairs of the United States Senate Committee on Commerce, Science and Transportation, and of the United States House of Representatives Committee on Energy and Commerce. Apple’s comprehensive answers to those questions are attached to my written statement.

I am here today to answer your questions, but before doing so, I would like to share a few important points at the outset about Apple’s actions regarding iPhone batteries and performance and what the Canadian consumer may have experienced as a result of those actions.

First, Apple would never intentionally do anything to shorten the life of any Apple product or degrade the user experience in order to drive customer upgrades. Apple’s entire philosophy and ethic is built around the goal of delivering cutting-edge devices that our customers love. Our motivation is always the user.

Second, Apple’s actions related to performance of iPhones with older batteries were designed specifically to prevent some older models from unexpectedly shutting down under certain circumstances. And we communicated this publicly. Let me explain.

In order for a phone to function properly, the electronics must be able to draw power from the battery instantaneously. But, as lithium-ion batteries age, their ability to hold a charge diminishes, and their ability to provide power to the device decreases. Very cold temperatures can also negatively affect a battery’s performance. A battery with a low state of charge may also cause the device to behave differently. These things are characteristics of battery chemistry that are common to lithium-ion batteries used in all smartphones, not just Apple’s.

If power demands cannot be met, the iPhone is designed to shut down automatically in order to protect the device’s electronics from low voltage.

We do not want our customers to experience interruptions in the use of their iPhones, whether that is making an emergency phone call, taking a picture, sharing a post, or watching the final minutes of a movie. To address the issue of unexpected shutdowns, we developed software that dynamically manages power usage when, and only when, an iPhone is facing the risk of an unexpected shutdown. This power management software helps keep iPhones on when they otherwise might turn off – it does this by balancing the demand for power with the available supply of power.

The sole purpose of the software update in this case was to help customers to continue to use older iPhones with aging batteries without shutdowns – not to drive them to buy newer devices.

Third, Apple regularly provides software updates for iPhone and our other devices. These software updates can include everything from new features, to bug fixes, to security updates. Whenever we issue a software update, we include a ReadMe note which has a description of the contents of the update for the customer to review prior to the software installation. In the case of iOS 10.2.1, we stated that it “improves power management during peak workloads to avoid unexpected shutdowns on iPhone.”

Those things said, our intention has been to give our customers the best products and the best experiences possible. We take our customer concerns seriously and have taken a number of steps to address them.

First, Apple is offering to provide out-of-warranty replacement batteries for $ 35 instead of the original price of $ 99, to anyone with an iPhone 6 or later whether they have experienced any performance issues or not. This offer began on December 28, 2017, and is available through to the end of December 2018, so customers have plenty of time to take advantage of it.

Further, Apple is also providing customers with additional information on its website about iPhone batteries and performance including tips to maximize battery performance.

In addition, iOS 11.3, which is now in public beta, will add new features to give customers easy access to information about the health of their iPhone’s battery. Available this spring, the new software will offer power management which will recommend if a battery needs to be serviced. It will also allow customers to see whether the power management is on, and they can choose to turn it off if they wish.

It’s hard to parse how much politicians care about consumers versus how much they care about the spotlight. Hopefully, in this case, the members of parliament are doing their jobs, educating themselves, and working towards policies that truly benefit Canadians, not just news cycles.

January 31, 2018: Apple: iOS 11.3 battery feature update going into beta next month, release this spring

Apple and Tim Cook previously said iOS 11.3 would include new battery features, including information on battery health, notification for batteries that need servicing, and even a way to toggle off the advanced power management that reduces performance on iPhones with degraded batteries to prevent them from shutting down.

In a statement from Apple today, the company let me and other outlets know that those features will first appear in beta next month and in the release version of iOS 11.3 this spring.

“About a year ago, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on certain iPhones with older batteries,” an Apple spokesperson told iMore. “We know that iPhones have become an important part of the daily lives of our customers and our intention was to improve the customer experience.

“We sought to further improve the customer experience in December by announcing a significant discount on replacement batteries for certain iPhones. We also announced that we began developing a new iOS feature to show battery health and which would recommend when the user should consider replacing their battery. These actions were taken to further assist our customers and help extend the life of their iPhones. In addition, users will be able to see if the power management feature is being used to prevent unexpected shutdowns, and turn it off if they so choose. These features will be included in a developer release next month and a user release this Spring.

“As we told our customers in December, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love. Making iPhones last as long as possible is an important part of that.

And, with regards to the investigations reported yesterday (see below):

” We have received questions from some government agencies and we are responding to them.”

January 30, 2018: DOJ and FEC reportedly looking into iPhone power management

The United States Department of Justice (DOJ) and the United States Securities and Exchange Commission (SEC) are looking into how Apple handled disclosing the advanced power management (and related performance throttling) introduced in iOS 10.2.1.

From Bloomberg:

The government has requested information from the company, according to the people, who asked not to be named because the probe is private. The inquiry is in early stages, they cautioned, and it’s too soon to conclude any enforcement will follow. Investigators are looking into public statements made by Apple on the situation, they added.

Apple included the following in the release notes of iOS 10.2.1:

It also improves power management during peak workloads to avoid unexpected shutdowns on iPhone.

At the time, Apple also briefed iMore, TechCrunch, and possibly other outlets about the reasons for fix.

Again, from Bloomberg:

While the slowdown has frustrated consumers, U.S. investigators are concerned that the company may have misled investors about the performance of older phones.

Investors really only care about making more money. So, “performance of old iPhones”, in this context, likely means, “how the changes could potentially negatively impact the stock price.”

January 18, 2017: Apple will let users disable performance throttling introduced last year to prevent unexpected shutdowns

Apple CEO, Tim Cook, has stated that an upcoming iOS software update will let users turn off the advanced power management that prevents unexpected shutdowns by throttling the processor. But they shouldn’t.

Speaking to ABC News (transcript via MacRumors):

We’re also going to… first in a developer release that happens next month, we’re going to give people the visibility of the health of their battery. So it’s very, very transparent. This hasn’t been done before, but we’ve thought through this whole thing and learned everything we can learn from it.

So we want to do that, and in the situation… and we will tell someone we’re reducing your performance by some amount in order to not have an unexpected restart. And if you don’t want it, you can turn it off. Now we don’t recommend it, because we think people’s iPhones are really important to them, and you never can tell when something is so urgent. Our actions were all in service of the user. I can’t stress that enough.

When people first became upset about the advanced power management in iOS 10.3.1, I suggested Apple should have let the phones shut down once and then, immediately on reboot, offered a button to enable advanced power management to prevent it happening again. That way, I reasoned, people would better understand the problem and that Apple was trying to help extend the useful life of the devices. This is like that but in reverse.

As Cook said, I don’t think anyone should disable it. I don’t recommend anyone disable it. I don’t think anyone who understands why Apple implemented it will even want to disable it. But for those with very specific needs and circumstances, or for whom it’s never really been about understanding, the switch will be there.

Cook also said Apple explained what it was doing at the time but that many people probably weren’t paying attention and that Apple could have done a better job explaining what was happening and why.

As someone who had the 10.3.2 changes explained to him by Apple at the time, I think it’s clear “advanced power management” didn’t equate to “performance throttling” in people’s minds, regardless of how obvious it might seem in hindsight.

I’d also guess even Apple didn’t imagine how noticeable the throttling would become for people with older batteries in extremely poor health.

Apple hasn’t said precisely which iOS update will include the new battery health features and advanced power management switch, though iOS 11.3 seems like a likely candidate. Look for it in beta next month and release towards the end of the quarter.

December 30, 2017: Forget mid–January, Apple starting discounted battery replacements now.

“We expected to need more time to be ready,” an Apple spokesperson told iMore. “But we are happy to offer our customers the lower pricing right away. Initial supplies of some replacement batteries may be limited.”

What you need to know about Apple’s $ 29 battery replacement program

From Apple:

We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.

First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.

Specifically, here’s what Apple’s doing:

To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

  • Apple is reducing the price of an out-of-warranty iPhone battery replacement by $ 50 — from $ 79 to $ 29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on
  • Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.

As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.

At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.

Simultaneously, Apple has published a tech support article that explains in far greater detail what happens with lithium-ion batteries in modern devices like iPhone.

From Apple Support:

Our intention for iPhone is to deliver an experience that is simple and easy to use. Doing so requires a lot of engineering and many advanced technologies. One important technology area is battery and performance. Batteries are a complex technology, and there are a number of variables that contribute to battery performance and related iPhone performance. All rechargeable batteries are consumables and have a limited lifespan—eventually their capacity and performance decline so that they need to be serviced or recycled. As this happens, it can contribute to changes in iPhone performance. We created this information for those who would like to learn more.

Overall, this is the right move from Apple after a series of missteps: It offers clarity on the issue, communication on why it happened, and explanation of how the company will fix it.

We’re still digging into everything, and will update again with more information and further analysis ASAP.

The Genesis of “#iPhoneSlow”

How did #iPhoneSlow become an issue? It starts with a simple problem: Aging lithium-ion batteries. It’s been two years since iPhone 6s shipped, and three years since iPhone 6.

Two to three years can be a long time for batteries, as we’ve seen from these Reddit comments:

My iPhone 6S has been very slow these past few weeks, and even after updating multiple times, it was still slow. Couldn’t figure out why, but just thought that iOS 11 was still awful to me. Then I used my brother’s iPhone 6 Plus and his was… faster than mine? This is when I knew something was wrong. So, I did some research, and decided to replace my battery. Wear level was somewhere around 20% on my old battery. I did a Geekbench score, and found I was getting 1466 Single and 2512 Multi. This did not change wether I had low power mode on or off. After changing my battery, I did another test to check if it was just a placebo. Nope. 2526 Single and 4456 Multi. From what I can tell, Apple slows down phones when their battery gets too low, so you can still have a full days charge.

Once upon a time, you loaded a web page or downloaded an email then spent a few minutes reading, turned off your iPhone, and went back to your day. Now, we have social and gaming apps that keep the screen on while checking GPS, downloading media, showing the camera’s live view, and layering on augmented reality near-constantly. The tech industry has been prioritizing power efficiency over performance for years: Processors could always run at redline, but they’d burn the battery out just as fast.

Balancing power and performance is key, and Apple has been addressing this in multiple ways — like systems-on-a-chip with both high-efficiency and high-performance cores, and machine-learning-based power management.

But lithium-ion batteries are lithium-ion batteries. When it comes to older phones or those with poor battery health, Apple begun prioritizing battery life over processor speed in iOS 10.2.1. Here’s what Apple told me at the time:

“With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone,” Apple told iMore. “iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.

“We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.”

That caused a hit to the phone’s performance, but now allowed older iPhone models to last longer throughout the day and keep them from unexpected shutdowns. Here’s what I wrote at the time:

My understanding is that, if a particularly processor-intensive task, such as a complex photo filter, caused a significant spike in power demand, an older battery unable to meet that demand could prompt a shutdown. So, by improving the advanced battery management in iOS 10.2.1, Apple has reduced the likelihood of that happening.

Batteries do age with time and charge cycles, though. To help with awareness, Apple is adding a service notice to Settings > Battery in iOS 10.2.1. It’s similar to the one already in place on the Mac. Anyone with a particularly weak battery who still experiences the issue should contact AppleCare.

But Apple’s power management may have been too overly aggressive (or the “battery service” notice in Settings was overly passive). Between Reddit threads and Geekbench tests, a number of users experienced Apple’s ramped-up power management without seeing the explanation or understanding why.

After complaints, Apple initially provided iMore with the following statement:

“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.”

The company has now put a firmer hand on things, rolling out a low-cost battery replacement program and apologizing for the issue. It’s in Apple’s best interests to keep customers happy so that they remain customers. Likewise, everyone at Apple has friends and family with older iPhones, and I’ve never gotten anything from anyone there other than a profound desire to keep those iPhones running as well as possible for as long as possible.

Apple would certainly be accused of maleficence either way: If it doesn’t provide updates, it’s withholding features. If it does, it’s overloading. If it prioritizes performance, it’s letting old phones die. If it prioritizes battery life, it’s slowing them down. It’s Apple’s job to provide the best balance it can for as many customers as it can, though, and to take any all accusations that come along with it.

iMore – Learn more. Be more.

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BlackBerry’s Slow Death Could Spell Good News for iOS and Android

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Formerly built and distributed by defunct Canadian smartphone-maker, Research in Motion, BlackBerry devices were among the most popular smartphone flagships in the world — long before Apple came around with iPhone in the summer of 2007 and upended the smartphone landscape as we know it. And while the BlackBerry brand still lives on to this […]
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