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What do you hope is the future of healthcare? What was it like working with Steve Jobs? How did you create the marketing plan for the original Mac? Did Jeff Daniels portray you accurately in Steve Jobs? You can ask all this and more to John Sculley, CMO of RxAdvance and former CEO of Apple, for his rescheduled TNW Answers session. Sculley started his career at Pepsi-Cola, where he worked his way up from a traineeship at a bottling plant to become the company’s youngest marketing VP at the age of 30. In 1977 he became Pepsi’s youngest-ever CEO and…

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Senator questions Apple over intentional iPhone slowdowns

Enlarge / A functional iPhone X, unlike the ones that went through recent stress testing. (credit: Samuel Axon)

After public outrage, a US Senator has posed questions to Apple about its deliberate slowdown of older iPhones due to aging battery issues. Senator John Thune (R-S.D.), who chairs the Commerce, Science, and Transportation Committee, wrote a letter to Apple CEO Tim Cook questioning the level of transparency the tech giant should have provided users before slowing down its devices.

According to a Reuters’ report, Thune writes in the letter that “the large volume of consumer criticism leveled against the company in light of its admission suggests that there should have been better transparency.”

Thune asks Apple if the company had made any of these practices known in software update details and if users had the option to decline installing software updates. Thune then also questions if Apple considered offering free battery replacements to affected customers or rebates to those who had already paid full price for a battery replacement. Thune’s deadline for Apple to reply with answers is January 23.

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apple – Ars Technica

US Senator questions Apple about slowing older iPhones

Senator John Thune, chair of the Commerce, Science and Transportation Committee, has sent Apple CEO Tim Cook a letter with questions about the company's decision to slow older models of iPhones, Reuters reports. In December, Apple admitted to slowing…
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U.S. Senate Questions Apple About Slowing Down Older iPhones

There’s no denying the fact that many people have criticized Apple’s sneaky procedures to slow down older iPhones, and the U.S. Senate has upped the pressure.

According to the Guardian, the Senate has begun quizzing the tech giant about its practice for slowing down aging iPhones. The firm is thought to do this to convince users to upgrade to newer handsets.

Senator John Thune, who is the chair of the Senate’s commerce committee, has penned a letter to CEO Tim cook. He wants to learn more about the situation and how it affects consumers.

“Apple’s proposed solutions have prompted additional criticism from some customers, particularly its decision not to provide free replacement batteries,” said Thune.

His quote was included in a report from the Wall Street Journal, and allegedly, the Senate wants to hear back from Apple by January 23rd.

In December, the company confirmed that it slows down older iPhones. And as a result, the company has been faced with class-action lawsuits as well as grueling criticism.

Apple apologized for the situation, saying: “We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.”

“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down.”

The company added: “First and foremost, we have never – and would never – do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.”

Meanwhile, the French Government has just opened a legal case against the company for apparently committing “planned obsolescence” – following moves by the U.S.

Consumer support group Stop Planned Obsolescence has been a staunch critic of  the tech company’s actions. It told the BBC: “The slowing down of older devices seems to have the deliberate aim of pushing Apple customers towards purchasing the new model.

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Senator John Thune has some questions for Apple

 A top U.S. lawmaker, Republican Sen. John Thune, has penned a letter to Apple with further questions about slowing older models of the iPhone via Apple’s mobile operating system, iOS. Senator Thune, Chair of the Commerce, Science and Transportation Committee, asked how Apple came to the conclusion to replace batteries for $ 29 or if the company ever considered making battery… Read More
Mobile – TechCrunch