Apple Now Offers up to $2,500 When You Trade in a Qualifying Mac

In case you didn’t know, Apple has maintained a long-standing trade in program for its most valuable products — affording customers the opportunity to trade in their older Mac (or PC computer) for a new Mac, an Apple Store gift card, or cold hard cash.

While it’s historically known for being on the lower end of the payout spectrum, Apple’s trade in program stole the spotlight this week when the company announced it would begin paying out as much as $ 2,500 for your old but usable computer hardware.

“Simply tell us about your current Mac or PC to get an estimate,” Apple says on its official webpage announcing the update. “Then mail in your computer for free and choose how you’d like to receive your credit.”

What’s interesting is that the company notes how, upon confirmation, it will issue the trade-in credit in the form of an Apple Store Gift Card, a Visa pre-paid gift card, or a deposit into your PayPal account.

“It’s that easy,” Apple assures us.

Important Details

The finer print goes on to read that Apple will accept Mac computer models from 2009 or newer, as well as “some [Windows] PCs.” You can also trade in multiple computers at the same time, the company says, allowing you to earn even more credit. Ultimately, however, the amount of credit you receive will depend on the make, model and condition of your hardware.

As of this write-up, Apple is quoting the aforementioned payouts on some of its most popular Mac computers, such as the maximum $ 2,500 credit on eligible MacBook Pro and iMac machines, as well as up to $ 430 on select MacBook Air models and up to $ 500 on select PC laptops.

Out of sheer curiosity, I decided to get a quote on my Mid-2017 iMac with 5K Retina display. The process of answering questions  is fairly straightforward, and you can search for your machine by either entering its Serial Number, or brand, model, and configuration.

To my surprise, I was quoted $ 1,585 for my iMac — which is actually not bad. Assuming I wanted to cash out right here, right now, I don’t think I’d be able to get much more from those crazy scammers on eBay or Craigslist, that’s for sure.

How to Trade in Your Mac or PC

The first thing you’ll want to do when getting a quote is obtain your Mac’s Serial Number — and you can do that fairly quickly by:

  • Clicking on the Apple icon located in the upper, left-hand corner of the screen.
  • Click the first ‘About This Mac’ menu option.
  • And finally, note the last Serial Number variable on the list of specs.

Alternatively, you can search for your Mac, or PC, by manually entering the machine’s maker, model, and associated specifications.

You’ll then want to head over to the official website of Apple’s trade-in partner, Phobio, where you’ll be guided through the various on-screen prompts, questions and, ultimately, given a quote and options for how you’d like to receive your money.

If everything looks good, simply agree to the terms and then send your old computer in for verification. Once everything is signed off on Phobio’s end, you’ll receive the initially quoted value via the payment option indicated.

One last thing is that the entire process from initial quote to payout, according to Phobio, could take between two and three weeks; so it’s recommended that you prepare, accordingly.

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Apple to Exchange Qualifying 2012, 2013 MacBook Pros with Newer Models

Due to a “severe constraint” of replacement casings with integrated battery systems for some older-model MacBook Pros, Apple on Monday issued an internal memo to its in-store Genius Bars and Apple-Authorized retailers allowing them to replace customers’ battery-depleted Mid-2012 and Early-2013 MacBook Pros with newer, functionally equivalent models. Alternatively, Apple and its authorized service providers are allowing customers the option to wait until its stock of casings are replenished, in exchange for a free battery replacement service, which would otherwise cost $ 199 out of warranty.

According to Apple’s internal directive, a copy of which was obtained by MacRumors, the casing/battery system for the aforementioned MacBook Pro models will likely persist until at least September of this year. And even though the shortage has been going on since around March 2017, the directive doesn’t identify the reason that it persists.

Rather, as a temporary solution, Apple is offering eligible customers one of two options: they may choose to delay battery replacement until stock becomes available (and receive a courtesy battery replacement), or, for those unwilling or unable to wait it out, Apple appears to be allowing some customers to swap out their eligible MacBook Pro units for a “functionally equivalent” model.

Unsurprisingly, it seems that an increasing number of affected customers have been opting for the latter solution, with some sharing stories about how Apple has essentially swapped out their older, 2012-2013 MacBook Pro models with significantly newer ones. Reddit user NoTNoS, for example, said that even despite having to wait 10 business days, Apple replaced his Mid-2012, 15-inch MacBook Pro with a brand-new, Mid-2017 MacBook Pro with OLED Touch Bar. He even claims that Apple allowed him to keep his old MacBook throughout the duration of the process; however, he still had to pay the $ 199 battery service fee.

Other Reddit users, however, have shared stories about their unsuccessful attempts at resolving the same issue, although there have nevertheless been dozens of others who’ve shared similar experiences as NoTNoS — with the majority reporting that they received refurbished, Mid-2015 MacBook Pro models as replacements, and others indicating that they were given even newer, Late-2016 or Mid-2017 models.

Do I Qualify?

In order to potentially qualify, you must be the owner of a Mid-2012 or Early-2013 MacBook Pro with Retina display that requires battery service.

To verify if your MacBook Pro is eligible, you’ll want to check into the machine’s “Health Information”.

  1. Click the Apple logo in the top-left corner of your macOS menu bar.
  2. Click on ‘About This Mac’.
  3. Click ‘System Report’.
  4. Finally, Click ‘Power’.
  5. Under the 
”Health Information” section of the report, you’ll see the machine’s battery cycle count, which should be under 1,000. You’ll also need to make sure the report says to ‘Service Battery’ under the condition section.

NOTE: An eligible “consumed battery,” as per Apple’s definition, is one with a full-charge capacity below 80%. You can use a utility like coconutBattery 3.6.2 to verify if yours meets the criteria.

Once you’ve determined that you’re eligible, you can go ahead and book an appointment with Apple’s in-store Genius Bar, or take your MacBook Pro into an Apple-Authorized retailer, at which point your representative will run a diagnostic test to determine if the battery is indeed in need of servicing. Keep in mind, given the varying accounts from customers, some of whom were successful and some of whom were not, each customer may receive a different offer based on a number of factors including battery mileage and warranty status. Likewise, Apple could decide to stop honoring the terms of this policy at any time, and not all employees may be aware of its existence. So if you feel your qualifying MacBook Pro is eligible, we suggest having your MacBook serviced as soon as possible.

Keep in mind, given the varying accounts from customers, some of whom were successful and some of whom were not, each customer may receive a different offer based on a number of factors including battery mileage and warranty status. Likewise, Apple could decide to stop honoring the terms of this policy at any time, and not all employees may be aware of its existence. So if you feel your MacBook Pro is eligible, we suggest having your MacBook serviced as soon as possible.

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