Apple’s HomePod: Paying $350 for a speaker that says “no” this much is tough

Jeff Dunn

What is this thing?

That, in essence, is the question most onlookers have asked about Apple’s HomePod speaker since its unveiling last summer. The natural inclination is to compare it to smart speakers like the Amazon Echo or Google Home. It’s a speaker with a talking assistant in it, the thinking goes. Apple just wants a piece of that growing pie.

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apple – Ars Technica

Apple Offers Free Repair for iPhone 7 Devices with ‘No Service’ Bug

Acknowledging that a “small percentage” of iPhone 7 devices are affected by a hardware level bug which prevents them from connecting to a cellular network, Apple confirmed the launch of its latest iPhone repair program last week — where it will offer a free ‘No Service’ repair for select iPhone 7 devices that meet certain criteria.

According to the memo published to its website late last week, Apple has determined that certain iPhone 7 devices may indicate there’s “No Service” in the status bar — whether cellular/LTE coverage is available or not — due to what the company has determined to be a component failure on the handset’s main logic board.

Which iPhone 7 Devices Are Affected?

Apple points out that the iPhone 7 models affected by the bug were sold in the U.S., China, Hong Kong, Japan, and Macao, exclusively, and were manufactured between September of 2016 and February of this year.

The company provided the following model number guidance for determining if your iPhone 7 is eligible for a free repair:

What Other Terms Apply?

As with Apple’s other iPhone repair programs, this one is not without its fair share of caveats and restrictions.

  • The company stipulates that affected devices must be serviced in the country where they were originally purchased — and that all outstanding, unrelated damages (cracked screen, dead battery, etc.) must be resolved via a separate repair service prior to being eligible for a complimentary ‘No Service’ repair.
  • “Your iPhone will be examined prior to any service to verify that it is eligible for this program,” Apple asserts, adding that in order to qualify for the free ‘No Service’ repair users must have purchased their eligible iPhone 7 device within the last two years.

What If I’ve Already Paid for This Repair?

For eligible iPhone 7 owners who’ve already paid for an out of pocket repair resulting from the ‘No Service’ issue, Apple promises to be in contact via email so as to arrange for reimbursement.

“If you believe you paid for a repair related to this issue, and have not received an email from Apple by the end of March 2018, please contact Apple,” the company says.

My iPhone 7 Is Eligible — How Do I Get Service?

Apple notes that its carrier partners including AT&T, Verizon, T-Mobile and Sprint are not taking part in this repair program. The only way to get service is by sending your device into an Apple Repair Center.

The whole process can be initiated by locating and scheduling an appointment at your local Apple Store, an Apple Authorized Service Provider, or by contacting Apple Technical Support.

iDrop News

Apple acknowledges iPhone 7 ‘No Service’ issue, launches repair program

Apple has acknowledged that a small percentage of iPhone 7 models are affected by ‘No Service’ issue and has announced a repair program for the models affected by the issue. The company says that the iPhone 7 with models number A1660 manufactured between September 2016 and February 2018 and sold in China, Hong Kong, Japan, Macao, and the U.S are having the issue.  Apple said that it will repair the models which are affected by the issue free of cost but will examine prior to any service to verify if it is eligible for the program. The company says that the issue is due to a component that has failed on the main logic board. Apple will contact the customers who may have paid for the service prior to the launch of this program through email to arrange for a refund. However, customers who haven’t received the email from Apple but paid for the repair can contact Apple support directly. The model numbers with A1660, A1780 in China, A1660 in Hong Kong, Macao, and U.S. (includes Puerto Rico and U.S. Virgin Islands), A1779 in Japan are eligible for the repair program. Customers need to contact Authorized Apple Service Provider, visit an Apple retail store, or get in touch with …
Fone Arena

Apple Launches iPhone 7 “No Service” Repair Program, Check If You’re Eligible For Free Out Of Warranty Replacement

Apple has today launched an iPhone 7 and 7 Plus “No Service” issue repair program. Check here to see if your device is eligible for free out of warranty replacement.

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