Apple Music and iCloud Music Library Face Syncing Issues as Users Discover Temporary Fixes

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Apple Music and iCloud Music Library sometimes face slight delays when syncing your music between devices like a Mac and iPhone, but since the launch of iOS 11.3 reports about these delays have grown much more frequent. On the MacRumors forums, in Apple’s support communities, and throughout numerous Reddit posts, users have mentioned that when they add new music on their Mac or iPad, it no longer appears on their iPhone.

Some users have said that toggling iCloud Music Library on/off works to kickstart the sync and force a refresh of albums on their iPhone, but that has the potential to cause further problems like deleted music and the removal of some song downloads. Fortunately, one user on the Apple support communities website has shared a helpful temporary fix for the issue, which MacRumors has been able to successfully perform more than five times.

Creating a new, blank playlist works to refresh your Apple Music library

To manually refresh your iPhone’s music library, simply create a new, blank playlist by navigating to the Library tab in the iOS Music app, tap Playlists, tap New Playlist, and tap Done. Once the refresh is done, jump to the bottom of the Playlists page and 3D Touch to delete the empty playlist. Note that this will also update songs added and removed within playlists.

There is no fix for this, but there is a work around until Apple fixes this: just create a blank playlist on the iOS device. This forces a read/write with the library stored in iCloud, then all your changes will suddenly get pulled down. You have to do this every time, it’s essentially a manual refresh now.

Unfortunately, the reverse method doesn’t appear to work as consistently in iTunes on Mac, but desktop users also have another potential easy solution to refresh their library: simply rate a song by loving/disliking it. Afterwards, the Recently Added tab in iTunes should refresh with the addition or removal of content that you made on any other devices connected to the same iCloud account.

On both macOS and iOS, you can also add any other new song, album, or playlist to your library to manually refresh and force the content not syncing across devices to appear. Then, you can delete the new songs after everything else has been updated.

Multiple Apple Music subscribers have opened up support cases on the bug, and Apple support in most instances have said that it’s not a known issue. However, support staff told one user that they will start an investigation after he “rebooted, changed password, signed out of iCloud, switched iCloud music library off,” and more.

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Apple issues first macOS High Sierra 10.13.5 beta to developers

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Following the release of macOS High Sierra 10.13.4 on Friday, Apple has restarted the operating system testing cycle once again, issuing its first beta of macOS 10.13.5 to developers enrolled in Apple’s testing program on Tuesday.
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Google claims Pixel 2 MMS issues fixed despite continued reports

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According to a statement made by a Google employee on the Pixel product forums, a somewhat widespread problem with receiving MMS messages on the Pixel 2 XL has been resolved. But if you ask the people that claimed to be affected, you’ll get a very different answer. 

Image via Omar Ramadan

We had heard some reports for this problem ourselves, which manifests as an inability to receive or download MMS messages sent to a Pixel 2 or Pixel 2 XL.

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Google claims Pixel 2 MMS issues fixed despite continued reports was written by the awesome team at Android Police.

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Tesla issues its largest recall ever over faulty Model S steering

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Tesla said Thursday it was recalling a huge number of its Model S sedans around the world over a power steering issue. It told customers in an email that it was a proactive move and none of the company’s other vehicles were affected.

The automaker said 123,000 Model S vehicles built before April 2016 were affected. No injuries or crashes have been reported in connection with the problem. Before today, its largest Model S recall was when 90,000 of the vehicles were affected in 2015 by a faulty seat belt. And last year, it recalled 53,000 Model S and Model Xs over a parking brake fault.

In the email, Tesla said it had, “observed excessive corrosion in the power steering bolts,” but that the problem was most prevalent in colder climates…

Continue reading…

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Apple issues iOS 11.3 only for new 2018 sixth generation iPad

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Apple on Wednesday released its anticipated iOS 11.3 update, but only for the 2018 "budget" sixth generation iPad, which was announced on Tuesday and will only ship to most people in the beginning of April.
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Apple’s Mac App Store, iOS App Store, and Apple TV Facing Issues

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If you have been running into an issue with being unable to sign in, or make purchases on your Mac, iOS device, or Apple TV, just know you aren’t alone. Continue reading
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Some users having issues connecting to the iTunes and App Store

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It looks like today’s software releases are taking a toll on the App Store servers. We’re seeing several reports of users having trouble making purchases, downloading apps or just browsing the App Store or iTunes Store. I myself have been seeing “Cannot connect to the iTunes Store” errors and failures to download apps and updates. more…

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Apple issues seventh macOS High Sierra 10.13.14 beta for testing

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Exactly one week after issuing its last macOS High Sierra 10.13.4 beta to developers, Apple on Monday released a seventh version of the evaluation software for testing.
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Samsung investigating Galaxy S9, Galaxy S9+ touchscreen issues

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While Samsung Galaxy S9 and S9+ might sport the world’s best-performing smartphone display, numerous complaints are now surfacing over Samsung forum, Reddit and XDA about the touchscreen dead spots. Users claim that the touchscreen won’t respond to touch input.  Samsung Galaxy S9 and S9+ users complain that the display won’t register the touch and dead zones in the top or the bottom of the screen. Meaning that it doesn’t seem like a problem that is limited to one area. It’s unclear if this is a widespread issue or one that affects a small number of phones. There are reports about users fixing the issue by cranking up the touch sensitivity and by factory resetting. However, for many, the problem persists despite wiping and increasing the touch sensitivity. While users have also started getting replacements directly from Samsung as it covers the 1-year warranty for the device. Samsung can’t afford to have another scandal up its sleeves after the Note7 fiasco. However, Samsung was quick to respond to the issue and said that it is investigating and it is currently seeing only a limited number of reports. Commenting on the issue, Samsung spokesperson said: At Samsung, customer satisfaction is core to our business and we aim to deliver the …
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Samsung investigating Galaxy S9 and S9+ touchscreen dead spot issues

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Samsung Galaxy S9 Midnight Black

The Galaxy S9 and Galaxy S9+ are premium, flagship smartphones, but unfortunately for some people, their expensive new phone is having some issues.

Some Samsung Galaxy S9 and S9+ owners are reporting issues with their touchscreens. Specifically, those people have large dead zones on their displays. Some owners are having issues near the top of their touchscreen, making it difficult to pull down their notification shade, while others are having problems closer to the bottom of their display.

In searching for a fix, some S9 and S9+ simply turned up the touchscreen sensitivity of their device. One person says that a factory reset fixed their issue.

Samsung has chimed in to say that it’s aware of a “limited number” of reports of Galaxy S9 and S9+ touchscreen dead spot issues and that it’s looking into them. Here’s Samsung’s full statement to Engadget:

“At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating.

We encourage any customer with questions to contact us directly at 1-800-SAMSUNG.”

Having touchscreen dead spots is a big deal, as they can hinder you from using your device normally. While it’s unclear exactly how widespread this issue is, hopefully Samsung figures out what’s happening with these affected units and takes care of their owners.

Does your Samsung Galaxy S9 or S9+ have any touchscreen responsiveness issues?

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