Alexa for Business: Amazon calling the shots in enterprise, it claims

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The retail and Web services giant is conquering the enterprise with its smart assistant, it says.

With Alexa for Business, Amazon looked set to bring its digital assistant into the enterprise technology space. It nows claims to have scored some early successes.

Announced on Internet of Business in December, the company has since been working with a number of companies to refine its Alexa for Business offering for use in the corporate environment.

Until recently, Amazon has pitched Alexa firmly at the consumer space, with skills that are mostly designed to control smart home devices, play music, or find the latest news and weather.

But according to a new blog post by Amazon’s chief technology officer, Werner Vogels, Amazon’s business customers have already built hundreds of private Alexa skills that are designed to help employees perform a range of tasks, “from getting internal news briefings to asking what time their help desk closes.”

The company now believes that the next generation of corporate systems and applications will be built using conversational interfaces.

Happy API talk

To prepare Alexa for deeper adoption in the workplace, Amazon has added a management layer and a set of APIs to integrate with more enterprise apps and infrastructures.

Alexa can already interact with a range of enterprise applications, including Salesforce, Microsoft Exchange and RingCentral, SAP Concur and SuccessFactors, and workflow tool ServiceNow.

According to Vogels, the voice assistant has been deployed in growing numbers of businesses to control office environments, give directions, book meeting rooms, report problems, or arrange transportation for employees.

“One of the biggest applications of voice in the enterprise is conference rooms, and we’ve built some special skills in this area to allow people to be more productive,” he said.

“With Alexa for Business, the administrator can configure conference rooms and integrate calendars with the devices. When you walk into a meeting, all you have to say is ‘Alexa, start my meeting’,” he added.

Vogels said that IT developers who want to take advantage of the voice interface can enable custom apps using the Alexa Skills Kit, and make their skills available solely for their organisations, if they wish.

“There are a number of agencies and systems integrators that can help with this, and there are code repositories with code examples for AWS,” he said.

Alexa in the office

Vogels shared the example of collaborative workspace provider, WeWork. The company has been using Alexa for Business in its everyday workflow for the past few months.

“They have built private skills for Alexa that employees can use to reserve conference rooms, file help tickets for their community management team, and get important information on the status of meeting rooms, ” said Vogels.

“Alexa for Business makes it easy for WeWork to configure and deploy Alexa-enabled devices – and the Alexa skills that they need to improve their employees’ productivity,” said Vogels.

Internet of Business says

IBM, Salesforce, Oracle, SAP, Microsoft, Apple, and Google are among the tech giants refocusing their businesses on cognitive services, AI, and machine learning. But – the earlier Siri aside – Alexa has swiftly become the byword for voice-enabled services, not to mention the stuff of a thousand memes.

Amazon has achieved this by focusing its Echo and Dot devices at the centre of people’s homes. If you can accept a technology in your living room, then you can accept in anywhere, perhaps.

However, while voice might be the most intuitive means for most human beings to communicate with each other, issue simple instructions to devices, or receive basic information, it is an inferior, serial, and time-consuming means of searching or scanning through large volumes of data.

For sighted people at least, screens, smart glasses, and graphical interfaces are likely to remain the quickest and most efficient means of interacting with business information and in-depth reports.

“Alexa, book me a ticket to New York” or “Alexa, show me the latest quarterly figures” are scenarios that work, while “Alexa, compare the past five years of financial results” isn’t, until the technology becomes capable of interpreting and summarising data.

That said, voice already accounts for over 20 percent of search traffic in the US, according to several recent reports.

Perhaps as mobiles force organisations to publish information in smaller and smaller chunks, and people’s attention spans get shorter and shorter as a result, voice interfaces’ influence will continue to grow and the business environment may get noisier.

Read more: Alexa beware! New smart home tests reveal serious privacy flaws

Read more: Kerching! Amazon pays $ 1 billion for a doorbell. Smart idea?

Read more: Amazon takes on UPS and FedEx – and catches Theresa May’s eye

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Samsung Galaxy S9 and Galaxy A8 Enterprise Edition announced

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Samsung introduced the Galaxy Note 8 Enterprise Edition last year and now following the same trend; it has announced the Galaxy S9 and Galaxy A8 Enterprise Edition smartphones in Germany. The company is promoting the enterprise edition as truly “business-first” offering for the product line. Apart from the business-centric additions like after-sales support and enterprise-deployment software, rest of the core internals do remain the same as the original S9 and A8. Samsung says that both the phones will be getting three-year licenses for Knox Configure (Dynamic Edition) and the Enterprise Firmware Over-The-Air service (E-FOTA on MDM). The Knox Configure will let the IT. Administrators easily configure the Samsung devices remotely and update all of them at once. It also allows the flexibility to schedule updates to reduce service interruptions and downtime. Furthermore, the Galaxy S9 Enterprise Edition will receive three years of monthly security updates and quarterly updates for the fourth year. On the other hand, the Galaxy A8 Enterprise Edition will only get monthly security updates for three years. However, both phones will come with two years of manufacturer warranty. The Samsung Galaxy S9 Enterprise Edition will be available in Germany from April 2018 and is priced at 849 euros ($ 1,045 or Rs. 68,080 approx.) While the Samsung Galaxy A8 Enterprise …
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Samsung brings Galaxy S9 and Galaxy A8 Enterprise Edition variants to Germany

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The Samsung Galaxy S9 and Galaxy A8 Enterprise Edition models have arrived in Germany. The former will be available in the country starting April, while the latter has gone on sale already. They carry a price tag of €849 and €499, respectively. It’s worth mentioning that these phones are dual-SIM. In case you aren’t aware, Samsung’s Enterprise Edition devices come with features such as Knox Configure and Enterprise Firmware Over-the-Air (E-FOTA). The Galaxy A8 Enterprise Edition will get three years of monthly security updates, while the S9 variant will also get quarterly updates… – Latest articles

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Canalys has really, really good news for Apple in the enterprise

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When you want to get your computers into the enterprise you need to enlist support from channel partners, and Apple’s moves to reach closer alliances with the biggest names in that space certainly seem to be paying off.

Partnerships are good for business

Apple has reached partnerships with some of the biggest names in enterprise tech. IBM, Cisco, JAMF, Deloitte, Accenture, GE, SAP, among others.

These partnerships work because Apple needs the help of such people in order to ensure its products are deployed across enterprise technology in the most effective way.

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Check Out The First Integrated Directory Management Solution for Enterprise

How Complete Beginners are using an ‘Untapped’ Google Network to create Passive Income ON DEMAND, a complete Online Reputation Management (ORM) platform, is accelerating its category momentum with the acquisition of SIM Partners, “whose proven Directory Management technology deepens and augments’s own capabilities,” a provided announcement notes.

So how does it work?’s SaaS platform now helps organizations with dozens or thousands of locations and professionals provide robust and intuitive search capabilities for consumers, by powering find-a-doctor directories for healthcare, dealer locators for automotive, and location finders for retail, restaurants, hospitality, and other industries.

The stakes are high. Eighty-two percent of smartphone users turn to search to find local businesses according to Google, and 77 percent start their search for a healthcare provider online, according to Pew Research. Robust Directory Management tools are essential to ensure that websites and third-party directories are easily searchable and always reflect correct addresses, phone numbers, hours of operation and other critical information for every location, consistently, across any device.

We’re told that’s acquisition of SIM Partners is important because it creates the first and only platform that covers the entire span of consumer experience for location-based enterprises on the web, by integrating:

  • Business listings, directories and location finders
  • Review management
  • Customer surveys
  • Operational analytics
  • Social media management
  • Mobile customer engagement
  • A broad array of digital advertising services

“The customer experience begins before anyone walks in the door,” said Founder and Executive Chairman Michael Fertik. “And it persists long after the visit, across the web on social media and review sites. For too long, location-based enterprises and large healthcare organizations have cobbled together fragmented tools to manage customer experience on the web. The days of disconnected point solutions are done.”

The post Check Out The First Integrated Directory Management Solution for Enterprise appeared first on Mobile Marketing Watch.

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Nokia and Marubeni Corporation partner for IoT enterprise services

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Nokia has signed a Memorandum of Understanding (MoU) with Marubeni Corporation to develop, test, and deliver Internet of Things services to its enterprise customers. The partnership will deploy Nokia’s WING IoT network grid.

Just a matter of days after partnering with Tele2, Nokia latest commercial deal is with Japanese multinational Marubeni Corporation.

Marubeni provides a range of business services to clients across five industries: food and consumer products; chemical and forest products; energy and metals; utilities and transportation; and industrial machinery.

Read more: Nokia OZO: Where virtual reality and brain surgery meet

Nokia WING helps Marubeni go global

Nokia WING’s all-in-one managed IoT service combines a global IoT core network with connectivity management and a number of additional functions, from billing to analytics and data security.

Marubeni will work closely with Nokia to provide IoT services to its enterprise customers around the world. Services are expected to include fleet management, industrial machinery monitoring, and international logistics.

The Japanese corporation’s subsidiary, Marubeni Wireless Communication, offers mobile virtual network operator (MVNO) operations across Japan. The company’s expertise in this space is expected to allow Nokia to tailor its IoT offering to Japanese requirements.

According to a statement from both parties, the Nokia WING distributed core network will “enable Marubeni Corporation to become a truly global IoT service provider, providing low-latency services to their multinational enterprise customers.”

Read more: Nokia, Qualcomm and Ericsson complete work on new 5G NR standard

Defragmenting global IoT

Koji Kabumoto, executive officer of the ICT, logistics & healthcare division at Marubeni Corporation, sees the agreement with Nokia as the first step toward driving new growth opportunities for its customers.

“We are looking forward to this mutually complementary relationship with Nokia, to enter a new era of the IoT market in Japan and globally,” he said. “Nokia WING is a unique service, and we are excited about the prospect of helping our customers easily deploy IoT services to drive new growth opportunities.”

Nokia’s head of WING, Ankur Bhan, pointed to the importance of Marubeni’s experience in the Japanese MVNO market.

“We are pleased to be working with Marubeni Corporation, a leader in MVNO in Japan and the industrial IoT market globally,” he said.

“Since its foundation, part of Marubeni Corporation’s company credo has been innovation. With this agreement, both companies will deliver truly innovative global solutions to enterprise companies and customers. We will be defragmenting global IoT deployments by leveraging Nokia’s WING distributed global IoT network.”

Internet of Business says

Many of the latest and biggest partnerships in the IoT space this year have been between Asia and the West, including Vodafone’s recent agreement with China Mobile with for mutual market access.

Yet more evidence that the Internet of Things will eventually be the Internet of Everything: technology barriers are falling and collaboration is growing, even as political rhetoric becomes more insular and nationalistic in some parts of the globe.

The post Nokia and Marubeni Corporation partner for IoT enterprise services appeared first on Internet of Business.

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LG V30 and G6 are getting into the Android Enterprise Recommended program

Soon, the LG V30 and LG G6 will be enrolled in Google’s Android Enterprise Recommended program, right after they receive the Android 8.1 update. This program is for large businesses who want to easily and securely deploy a large number of company phones. The phones are guaranteed to receive security updates every 90 days. They also features LG GATE (Guarded Access To Enterprise), which encompasses – platform, application and network security plus mobile device management (MDM). On the software side, there’s support for Microsoft Exchange ActiveSync, Data Encryption and VPN. LG has… – Latest articles

Google’s Android Enterprise Recommended program certifies devices for business use

Google wants to make it easier to adopt Android in the enterprise.

Google today launched the Android Enterprise Recommended program, which aims to make it easy for enterprises and IT professionals to get Android devices into their organizations. Devices in this program are tested by Google to meet specifications for hardware, deployment, security updates, and user experience.

Some of the requirements for devices in the Android Enterprise Recommended program include Android 7.0 or higher, 2GB of RAM, 32GB of storage, 10MP rear and 2MP front cameras, and 8 or more hours of battery life.

Devices must also support bulk deployment with zero-touch enrollment, be available unlocked, and get Android security updates within 90 days of Google for a minimum of 3 years.

Android Enterprise Recommended logo

Here are the first devices to be included in the Android Enterprise Recommended program:

  • BlackBerry KEYone and Motion
  • Google Pixel, Pixel XL, Pixel 2, and Pixel 2 XL
  • Huawei Mate 10, Mate 10 Pro, P10, P10 Plus, P10 Lite, and P smart
  • LG V30 and G6
  • Motorola X4 and Z2
  • Nokia 8
  • Sony Xperia XZ1, XZ1 Compact, XZ Premium, XA2, and XA2 Ultra

More devices will be added in the future.

Many enterprises rely on smartphones to stay connected, but with so many mobile devices out there, it can be difficult to pick one that offers the performance and security that a business user needs. With the Android Enterprise Recommended program, Google wants to make it considerably easier for enterprise users to pick out new hardware, giving them the confidence that whichever device they choose will meet certain hardware requirements and will consistently get security updates for 3 years.

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Five Sony XperiaTM smartphones recognized under Android Enterprise Recommended program

Quick update for our enterprise users: Sony Mobile has five Xperia smartphones approved under the new “Android Enterprise Recommended program” – an initiative that helps businesses select, deploy and manage the Android devices and services best suited to meet their needs.

Through rigorous Google testing, Xperia XZ1, Xperia XZ1 Compact, Xperia XZ Premium, Xperia XA2 and Xperia XA2 Ultra, have been validated for business usage, with ‘enterprise grade’ security standards and platforms designed for the current and future mobile workforce.

“Android Enterprise Recommended” gives businesses confidence by curating a selection of devices and services that meet enterprise requirements, all validated by Google. The program ensures a consistent deployment of Android with centralised device management and regular updates.


Find out more about how Xperia devices could benefit your business here.

*Android is a trademark of Google Inc

The post Five Sony XperiaTM smartphones recognized under Android Enterprise Recommended program appeared first on Sony Xperia Blog.

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Google’s new Android Enterprise Recommended program showcases the best phones for businesses

Today Google has launched a new program called Android Enterprise Recommended. It’s a way for businesses to easily choose Android devices to deploy for their employees. To be Android Enterprise Recommended, a handset has to adhere to a strict set of rules. It must run Android 7.0 Nougat or later, offer zero-touch enrollment with bulk deployment to employees, get the latest security patches within 90 days of their release for a minimum of three years, be available unlocked, and offer a consistent app experience in managed profiles and on managed devices. Furthermore, it must come with a… – Latest articles