Google sued over defective microphone in Pixel 2016

Looks like the microphone problem with original Pixel phones is back to haunt Google. The company is facing a lawsuit, with complainants alleging the issue was there from the beginning, and despite knowing this, Google continued to sell the handsets. Interestingly, while none of the named plaintiffs sent their units for repair, the lawsuit alleges even the replacement phones had the same problem. It’s worth mentioning that the lawsuit is being handled by Girard Gibbs LLP, the same firm which is also handling the lawsuit related to Pixel 2’s display. Google is yet to officially…

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Project Fi support offering owners of defective Nexus 5X phones as little as $53 after it runs out of replacement devices

The Nexus 5X was a fine phone at launch, but it hasn’t aged well. It’s affected by LG’s famous bootloop issue, but Project Fi customers who had Device Protection (formerly Nexus Protect) thought they were safe. Over the last several days, we’ve gotten multiple tips from readers who have been struggling to get a replacement. Apparently, Google is out of refurb phones, and its proposed remedy is laughable. Customers are being offered as little as $ 52 in compensation.

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Project Fi support offering owners of defective Nexus 5X phones as little as $ 53 after it runs out of replacement devices was written by the awesome team at Android Police.

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Google trims return period for defective movies, books, and TV shows from 120 to 65 days

In a odd turn of events, Google has decided to reduce the return window for defective movies, books, and TV shows bought in the Play Store to 65 days. Originally 120 (or unlimited for books), this change is interesting to note with the impending holidays (and hopefully an influx of Google Play gift cards).

Here’s the original text:

  • “If your movie or TV show is defective, unavailable, or doesn’t perform as stated, you can request a refund within 120 days of your purchase.”
  • “You can return most books bought on Google Play for a full refund within 7 days of purchase.

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Google trims return period for defective movies, books, and TV shows from 120 to 65 days was written by the awesome team at Android Police.

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Apple Faces Class Action Lawsuit for ‘Defective’ Powerbeats Headphones

Apple is no stranger to lawsuits, and over the years the company has faced plenty of ridiculous claims. With reports estimating that Apple has more than $ 250 billion in the bank, it’s no surprise the company is a target. However, a recent class action regarding defective Powerbeats headphones may have some merit.

The 44 page lawsuit filed Tuesday relates to Apple’s marketing, advertising and sale of both Powerbeats2 and Powerbeats3 models. The complaint claims Powerbeats are touted as the “BEST HEADPHONES FOR WORKING OUT” and “BUILT TO ENDURE.” The lawsuit goes on to dispute Apple’s claims of sweat and water resistance along with the advertised battery life even going so far as to call the Powerbeats “shoddy” headphones.

The complaint asserts there is a design defect that causes the battery life to diminish quickly and stop holding a charge after minimal use. According to “information and belief,” the lawsuit states that thousands of users have experienced identical issues, although there isn’t much hard evidence backing up the claim. The focus is primarily on the negative reviews the products have received on Apple’s website. The reviews are awful, but staking a lawsuit on internet reviews is wobbly at best.

The class action contains 15 counts against Apple in the categories of Express Warranty, Implied Warranty Claims, Consumer Protection Statutes and Common Law. Fraud, deception, false advertising and unjust enrichment are just a few of the allegations. Like with many lawsuits, the idea is to throw everything against the wall and see what sticks. Courts have historically been lenient with companies when it comes to advertising, so it’s hard to see any of those claims going anywhere.

Although the lawsuit is not implicit in tying sweat and the battery defect together, many of the product reviews imply sweating causes the battery issue. The warranty claims may have some merit if there is any evidence showing sweating does in fact cause the battery to quit functioning the right way.

It will be interesting to see how this develops and whether any proof comes to light that Apple’s Powerbeats are in fact defective. We’ll keep an eye on how this lawsuit progresses so stay tuned.

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Google is offering Pixel XL as replacement for defective Nexus 6P units

Google is offering users with defective Nexus 6P units (purchased directly from the company’s online store) a brand new Pixel XL smartphone as replacement. This has been reportedly going on for some time now, but came to light recently. Even units out of the original 1-year warranty are eligible for the upgrade. It’s worth mentioning that whether or not you’ll get a Pixel XL as replacement depends on your region. Reportedly, those in the US and Canada are definitely getting it, while users in UK aren’t lucky enough (it’s a hit and miss there actually). Australians, on the other hand,…

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