Retail IoT: Co-op adopts smartphone checkout tech in stores

How Complete Beginners are using an ‘Untapped’ Google Network to create Passive Income ON DEMAND

Co-op shop, scan and go

Shoppers at Co-op supermarkets will soon be able to checkout their own purchases via their smartphones, in a bid to avoid time-consuming queues.

A new app, built on Mastercard’s ‘Masterpass’ secure mobile payments technology, will allow shoppers to use their phone to scan barcodes as they walk around Co-op stores. On finishing, the amounts owed will be deducted from their connected accounts with a single click.

The technology will be introduced alongside conventional self-service tills and manned checkouts.

A Co-operative approach

The Co-op is one of the world’s largest consumer co-operatives, owned by millions of members. As well as being the UK’s fifth largest food retailer, with more than 2,500 local, convenience, and medium-sized stores, it provides legal and financial services.

The Co-op has said that it has seen the use of cash in its food stores diminish rapidly as alternative payment methods have become more popular. Cash transactions have fallen by more than one fifth over the last five years, and by 15 percent in the past 18 months alone.

Matthew Speight, director of Retail Support at the Co-op, said:

Our ambition is to harness technology to deliver the shopping experience that our diverse customer-base requires – when, where, and how they need it. It is all about consumer choices and convenience.

Choice and mutual benefit stand at the heart of the Co-operative’s approach to business at a time when omnichannel retail – linking clicks, bricks, and location-based services – is the goal for many retailers.

In a fiercely competitive space where established supermarkets are locked in battle with new low-cost rivals, the Co-op is eager to differentiate itself as the most convenient of convenience stores.

“We recognise that there are many communities where customers pop in to their local Co-op and enjoy a friendly chat – it’s all part of the service,” said Speight. “Whereas for others, perhaps with a train to catch or on the school run, every second can count as consumers seek increased convenience.”

The quest for frictionless payments

At our Internet of Banking and Payments conference last November, Mastercard spoke about how payments are becoming increasingly frictionless.

The transaction services provider is currently re-positioning itself as a technology company, and sees itself as the perfect partner for the service-based Co-operative approach. Elliott Goldenberg, head of digital payments at Mastercard UK, said:

With the Co-op we are bringing our online and mobile capability, Masterpass, into the physical store, and offering consumers who want a fast and frictionless buying experience, a secure and reliable way to pay.

“By scanning products using Co-op’s mobile app, shoppers can checkout using payment card details securely stored within Masterpass, and leave the store with both the Co-op and them knowing they have paid.”

The ‘shop, scan, and go’ initiative is being trialled in a store at the retailer’s support centre in Manchester. Co-op plans a further trial at a store in Reading – UK home to a number of technology companies, including Microsoft.

If the trials are successful, a wider rollout of the scheme could begin as early as this summer, said the Co-op.

Internet of Business says

Frictionless shopping is becoming increasingly important to customers. Many use their smartphones for their shopping lists, while others compare online and in-store prices from other retailers as they browse.

Flipping between these choice-led processes and the Co-op app could be a convenient way to shop, not to mention an incentive to buy and save valuable time. The result could be greater loyalty to the Co-op brand – the Holy Grail for all retailers, especially in the squeezed mid-market – and a more efficiently run business.

Convenience is the key, not just for cash-rich, time-poor consumers, but also for anyone who is juggling work and family commitments, or living on a tight budget.

For Co-op and other retailers, the opportunities for streamlining go far beyond payment itself. For example, there is scope for integrated shopping lists in the app that check-off items as they’re scanned. Meanwhile, the ability to link membership or loyalty cards to mobile shopping apps would be a welcome departure.

Behind the scenes, it stands to reason that there could be further benefits in terms of more efficient supply chain and stock management processes.

In urban areas, there has been a shift in food-shopping habits, away from the weekly ‘big shop’, and towards a daily top-up approach that requires less planning and results in reduced waste. Co-op’s new service could be at the centre of these more user-focused trends.

Doubtless competitors will be watching with interest to see how secure the system is, what the impacts are on shopper numbers and the bottom line, and whether the system is used or abused.

Read more: Retail IoT: Why Vodafone’s digital fitting rooms are a good fit for Mango

Read more: Retail IoT: Shoppers demand AI, VR, and a better fit online

Read more: Amazon Go store previews the future of retail in Seattle

The post Retail IoT: Co-op adopts smartphone checkout tech in stores appeared first on Internet of Business.

Internet of Business

Cash For Apps: Make money with android app

‘The Blackout Club’ is a co-op horror game from ‘BioShock’ veterans

Many horror games are solitary affairs — a little odd when horror movies are frequently shared experiences. Why not make games which play off the social side of fear? Question is trying just that. The group of BioShock and Dishonored alumni has unve…
Engadget RSS Feed

New iPhone Games on Our Forums: Unlikely Heroes, Let Them Come, Dresden Files Co-op Card Game, and More

Things are still a little slow since the holiday rush, which has actually been pretty nice as I’ve been able to get all sorts of things done that got pushed to the back burner with how wild December was for iOS game releases. In honor of Houseplant Appreciation Day, there’s a tiny bundle of new iOS games that have hit our forums recently. The App Store is a weird platform, as on anything else (except maybe Steam), this list of releases would be an overwhelming number of games. In the mobile universe, it’s just another slow Wednesday.

Here’s all the games that have been posted to our forums so far:

Stay tuned for a full roundup later this evening, where hopefully we have a few surprises. It’s about time to start speculating when Final Fantasy XV: Pocket Edition is going to get released again, isn’t it?


‘MechWarrior 5’ will revolve around co-op and user mods

Piranha Games is starting to open up on what MechWarrior 5: Mercernaries will entail after a year of teasing, and it's good news if you don't always want to play alone. The robot battler should launch in December 2018 with co-op play as a central fe…
Engadget RSS Feed

Culinary co-op ‘Overcooked’ arrives on Nintendo Switch

Overcooked, the game from publisher Team17 and developer Ghost Town Games that has players chaotically cooking recipes and serving dishes is now available for Nintendo Switch. The game has been well received with nominations for multiple Independent…
Engadget RSS Feed

‘Titanfall 2’ brings back the franchise’s popular co-op horde mode

Titanfall 2 has kept the fires burning for its dedicated community by valiantly releasing small bumps of free content almost every month this year. While gratis DLC is always great, fans clamored for vertically-inclined maps like the original game ha…
Engadget RSS Feed

Xbox Live update makes co-op live streams a reality

Xbox Live keeps adding and updating features in response to its multiplayer community. Last year, the service added support for "clubs" along with improved friend-finding options. According to Xbox Live's Major Nelson, Live users will get a host of n…
Engadget RSS Feed

Super Mario Odyssey has co-op, will let you play as Mario’s hat

Super Mario Odyssey looks like the next big game for the Nintendo Switch, and while the big reveals and gameplay demos happened earlier this week at E3, Nintendo had one last surprise: Odyssey will feature local co-op, with the second player taking control of Cappy, Mario’s magical sentient hat (as spotted by our friends at Polygon.)

You can check out the co-op mode in this clip from Nintendo’s Treehouse Live presentation, starting at around the 4:27 mark.

The two-player mode takes advantage of the Switch’s Joy-Con controller, with one player controlling Mario as usual with the one of the Joy-Con halves, while the other takes control of Cappy, who will float over Mario’s head and can fly around freely, instead of being able to be…

Continue reading…

The Verge – All Posts