The 9 Most Common iCloud Problems and How to Fix Them

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If you use Apple devices, such as an iPhone or iPad, and perhaps a Mac, then you’re probably using iCloud services as well. For those unaware, iCloud is Apple’s own cloud storage service, keeping your data safe in the cloud and easily accessible across multiple devices.

With iCloud, you can safely and securely store photos, videos, documents, mail, music, apps, and more, all right in the cloud. Data syncs quickly so everything stays up-to-date on your Apple devices.

For the most part, iCloud works fine, but you might encounter issues on occasion. We’re going to cover the most common iCloud problems and provide the solutions.

1. Cannot Connect to iCloud

iCloud Connection Error

The biggest step with iCloud is usually signing in. But sometimes that may fail, and you get the Cannot Connect to Server error message.

The first solution is to check the status of Apple’s servers, which you can do on the Apple status page. If it’s green, you’re good. A yellow or red light signifies issues or maintenance in progress, so you’ll have to wait it out.

Sometimes you may need to verify your iCloud account with updated terms and conditions to get it up and running again. This is an easy fix:

  1. Go to Settings > [Your Name] (at the top).
  2. If there’s any change in the Terms & Conditions, then it’ll pop up and prompt you to agree or disagree. Simply agree to verify your account.
  3. If you’ve changed your password for security reasons, then you may need to sign in with the new password to verify your account.

Another simple, but straightforward solution is to log out and log back in. This can work for your iCloud account, as well as your Apple ID for iTunes or the App Store.

  1. Go to Settings > [Your Name] > Sign Out. For iTunes and App Store, go to Settings > [Your Name] > iTunes & App Store.
  2. Select your account.
  3. Scroll to the bottom and click Sign Out for iCloud. For the Store, tap on your account and then Sign Out in the menu prompt.

If all else fails, you may need to use Recovery Mode on your iOS device.

2. iCloud Data Is Not Syncing

Apple ID Settings

While iCloud should sync automatically and changes appear instantly, sometimes that isn’t the case. If that happens, try these fixes in turn:

  1. Restart your device and wait. Sometimes all you need is patience.
  2. Make sure you’re logged in to the right account on all your devices. To check this, just go to Settings > [Your Name] on each iPhone or iPad.
  3. Again, make sure that Apple’s servers are working by checking the status page.

3. App Is Not Saving in iCloud

iCloud Data Sync

Usually apps that use iCloud Drive to store their data do so by default. However, sometimes you must manually toggle them to save to iCloud, either in the app settings or through a permission prompt. It’s easy to check and make sure this is on for the app you want:

  1. Go to Settings > [Your Name] > iCloud.
  2. Scroll through the list of apps and make sure that the toggle is green for the apps you want to save in iCloud.

4. Stuck on iCloud Signin or Updating iCloud Settings

Update iCloud Settings Stuck

If you’re trying to sign into iCloud on one device and it gets stuck, but Apple’s servers are functional and your credentials work on another device, then try a basic reboot:

  1. Turn off your phone by holding down the power button.
  2. Press the power button again until the Apple logo shows up.
  3. Re-enter your iCloud account information again in Settings.

If this happens when you’re in the Setup Assistant after updating or setting up a new device, and it asks to set up iCloud, then the restart should work too, or a hard restart. When you try it again, you can opt to skip setting up iCloud during the setup and do it later instead.

5. “Authentication Error” When Signing Into iCloud

Reset iCloud Password

Sometimes you think you have the right login credentials, but may have made a mistake somewhere along the way. If you get an “authentication failed” message when trying to sign in, try this:

  1. Go to
  2. Log in with your Apple ID/iCloud credentials.
  3. If you still can’t log in, then try resetting your account password by clicking the Forgot Apple ID or password? link on the page.

6. “Unsupported Apple ID” When Signing Into iCloud

Apple ID Login

Creating your Apple ID is pretty straightforward. However, you may have created an Apple ID under non-standard circumstances, which can cause issues later.

Typically, if an Apple ID works with the iTunes Store, App Store, Game Center, FaceTime, and other Apple services, then it should work with iCloud. But if it doesn’t work with those services, there may be issues with using it for iCloud.

For this, Apple recommends to contact iCloud support to resolve the issue.

7. Reached or Exceeded iCloud Storage Limit

iCloud Delete Files

When you start using iCloud for everything, it can fill up pretty fast. After all, it can have backups of your iPhone and iPad, along with high-quality photos and videos, documents, and other data in iCloud Drive.

Apple gives everyone 5GB of iCloud storage for free. But that’s usually not enough, and a lot of users end up getting a message saying that they’ve reached or exceeded their iCloud storage limit. When this happens, you won’t be able to do daily backups or save more files in iCloud until you fix it. You have two options for this: make some space or buy more storage.

The first option involves checking your iCloud storage and getting rid of unnecessary data. To do this:

  1. Go to Settings > [Your Name] > iCloud. Tap on Manage Storage.
  2. You’ll see all apps and services storing in iCloud in descending order, sorted by largest amount of data.
  3. Tap on an item to view its contents and size.
  4. To get rid of something, just tap on the Delete Documents & Data (or something similar, depending on item) option.
  5. Wait a few moments while iCloud purges the selected data from your storage. Then you can celebrate, because you’ve regained space.

Purchase iCloud Storage

If you prefer not getting rid of anything, then consider buying more storage. It’s easy to do right from your iOS device:

  1. Go to Settings > [Your Name] > iCloud > Manage Storage.
  2. Select Change Storage Plan.
  3. You’ll see your current plan, along with available upgrades below.
  4. Apple’s iCloud plans start at $ 1 a month for 50GB, and go up to 2TB for $ 10 a month.
  5. Select the one you want, and then tap Buy. You’ll get charged immediately and the storage is available right away. The monthly payment date reflects your original purchase date.
  6. Apple charges your card charged every month until you cancel. If you had a paid plan before and needed an upgrade, Apple cancels the existing plan and charges the prorated cost for the new one.

8. Can’t Log In or Out of iCloud: “Verification Failed”

iCloud Verification Failed

If you’re trying to log in or out of your iCloud account in your iPhone or iPad’s Settings, but get a “Verification Failed” error message, there are a few ways to fix this:

  1. Do a hard reboot of your phone. See the link in the “Cannot Connect to iCloud” section above for detailed instructions.
  2. Make sure you’re connected to Wi-Fi. This is a common issue after updating your device’s software.
  3. Oddly enough, your device’s date and time may be incorrect, thus causing verification issues. Fix this by going to Settings > General > Date & Time. Make sure the Set Automatically option is on, and it should fix itself.
  4. Use another device that has the same Apple ID. Go to Settings > [Your Name] > Password & Security > Get Verification Code. This generates a six-digit code that you input on the other device (where you get verification error) if you have Two-Factor Authentication on.

9. iPhone Keeps Asking for iCloud Password

iCloud Password Error

This is an old bug, but one that pops back up at times. You’re in the middle of using your iPhone, when a prompt pops up asking you to enter your iCloud credentials. You do that, but then a few moments later, it pops up again, and again… What do you do?

  1. Rebooting your phone is the first step. Do it the traditional way with the power button, or use the hard restart method mentioned earlier.
  2. Sign out and back in to your iCloud account. Go to Settings > [Your Name] > Sign Out. When the prompt comes up, tap Delete from Phone. Then sign in again.
  3. Make sure Apple’s servers are working by checking the status page.
  4. If none of these steps work, try resetting your Apple account password at Enter the new password in the prompt when it appears, and it should fix the problem.
  5. The last resort option is to back up and restore your device. Since this process can be time-consuming, make sure none of the other solutions worked for you.

iCloud Is Simple and Invisible… When It Works Right

Many Apple users rely on iCloud for at least something, if not everything. The service is seamless and invisible, but only when it works. When iCloud problems do come up, they make themselves quite apparent, leading to a frustrating experience.

We’ve covered some of the most common issues with iCloud here, but there are plenty of other annoying problems that can arise. However, when in doubt, it’s always good to try restarting your device to fix any strange problems you’re having before troubleshooting with Google.

Now that you know how to troubleshoot iCloud, check out our guide to fixing crashing iPhone apps.

Image Credit: SIphotography/Depositphotos

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iOS 11 bugs are so common they now appear in Apple ads

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If you blink during Apple’s latest iPhone ad, you might miss a weird little animation bug. It’s right at the end of a slickly produced commercial, where the text from an iMessage escapes the animated bubble it’s supposed to stay inside. It’s a minor issue and easy to brush off, but the fact it’s captured in such a high profile ad just further highlights Apple’s many bugs in iOS 11.

9to5Mac writer Benjamin Mayo spotted the bug in Apple’s latest ad, and he’s clearly surprised “that this was signed off for the commercial,” especially as he highlighted it months ago and has filed a bug report with Apple. It’s just one of many quirks in iOS 11, including strange UI problems in the Music app, regularly misaligned text in the App Store, v…

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It’s Really Hard to Give AI “Common Sense”

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In humans, common sense is relatively easy to identify, albeit a bit difficult to define. Get in line at the end of it? That’s common sense. Grab the red-hot end of a metal poker that was in the fire moments before? Not so much.

How do we teach something as nebulous as common sense to artificial intelligence (AI)? Many researchers have tried to do so and failed.

But that might soon change. Now, Microsoft co-founder Paul Allen is joining their ranks.

Allen is investing an additional $ 125 million into his nonprofit computer lab, the Allen Institute for Artificial Intelligence (AI2), doubling its budget for the next three years, according to The New York Times. This influx of money will go toward existing projects as well as Project Alexandria, a new initiative focused on teaching “common sense” to robots.

“When I founded AI2, I wanted to expand the capabilities of artificial intelligence through high-impact research,” said Allen in a press release. “Early in AI research, there was a great deal of focus on common sense, but that work stalled. AI still lacks what most 10-year-olds possess: ordinary common sense. We want to jump-start that research to achieve major breakthroughs in the field.”

Machines can mimic human tasks if they’re specific enough. They can locate and identify objects, climb, sell housesprovide disaster relief, and so much more.

However, even these advanced machines can’t handle more than simple questions and commands. How might one them approach an unfamiliar situation and use “common sense” to calibrate the appropriate action and response? Right now, it can’t.

“Despite the recent AI successes, common sense — which is trivially easy for people  is remarkably difficult for AI,” Oren Etzioni, the CEO of AI2, said in the press release. “No AI system currently deployed can reliably answer a broad range of simple questions, such as, ‘If I put my socks in a drawer, will they still be in there tomorrow?’ or ‘How can you tell if a milk carton is full?’”

“For example, when AlphaGo beat the number one Go player in the world in 2016, the program did not know that Go is a board game,” Etzioni added.

There’s a simple reason we’ve failed to teach AI common sense up to this point: it’s really, really hard.

Gary Marcus, the founder of the Geometric Intelligence Company, drew inspiration from the ways in which children develop common sense and a sense of abstract thinking. Imperial College London researchers focused on symbolic AI, a technique in which a human labels everything for an AI.

Neither strategy has so far resulted in what we could define as “common sense” for robots.

Project Alexandria will take a far more robust approach to the problem. According to the press release, it will integrate research machine reasoning and computer vision, and figure out a way to measure common sense. The researchers also plan to crowdsource common sense from humans.

“I am hugely excited about Project Alexandria,” Gary Marcus, founder of AI lab Geometric Intelligence, said in the press release. “The time is right for a fresh approach to the problem.”

The task is daunting. But if AI is going to reach the next level of utility and integration into even more facets of human lives, we’ll have to overcome it. Project Alexandria might be the best shot at doing so.

The post It’s Really Hard to Give AI “Common Sense” appeared first on Futurism.


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The 13 most common blockchain myths explained

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With every new technology, there is hype and there is reality. Binary District Journal attempts to separate the wheat from the chaff and put to rest the common myths surrounding blockchain. Everyone and their grandmother has heard of blockchain technology by now — unless you’ve been living under a rock, that is. The best way to understand blockchain is to think about it as a collection of records, or as a sort of ledger which contains transactions (financial or otherwise). Now here’s the twist: this ledger is shared between a network of computers and is updated and reconciled regularly. In…

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Axl Rose Thinks Apple’s CEO Has A Lot in Common with President Trump

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William Bruce Rose Jr. — the famed and politically outspoken Guns N’ Roses frontman, known by his stage name, Axl Rose — has strong words for Apple’s comparatively soft-spoken Chief Executive, Tim Cook, likening the iPhone maker’s top boss in a recent Tweet to ‘the Donald Trump of the music industry.’ “Tim Cook is the […]
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Kodi Not Working 2018 Edition: Most Common Problems And Their Fixes In One Place

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Is Kodi not working for you in 2018? Here are the most common problems and issues and their fix all in one place.

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11 Most Common and Dangerous Apple Scams in Circulation

Apple is well-known for its commitment to user privacy, and its devices have a reputation for being incredibly secure and resistant to viruses. Across the board, that’s a reputation that’s well-earned.

But despite that, users of Apple devices and platforms can still be prone to scams — malicious attacks that prey on user trust to solicit sensitive information, login credentials or even financial details.

This isn’t strictly an Apple problem; scams exist across all tech platforms, but they’re notable because they can affect users of Apple’s normally secure platforms.

Use the right arrow to browse 11 of the most common Apple-related scams — and what you can do to protect yourself.

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These robots work together to achieve a common goal

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Titan Has Even More in Common With Earth Than We Thought

Mapping Titan

After years of sorting through data from the legendary Cassini mission, researchers from Cornell University have finally created a full map of the surface of Saturn’s largest moon, Titan. Researchers have used the new topographical map to discover something about the moon that makes it more Earth-like than we could have ever imagined: Titan has a global sea level.

Ever since Cassini gave us our first up-close look at the moon, scientists have used images from Cassini to explore its similarities to Earth. Previously, researchers had confirmed the presence of hydrocarbon oceans on the moon’s surface, but according to the new analysis, these oceans have a common equipotential surface (or sea level) — just as oceans do on Earth.

Both studies have been published in the journal Geophysical Research Letters.

Cassini spots a methane sea on Titan. Image Credit: NASA
Cassini spots a methane sea on Titan. Image Credit: NASA

The finding is remarkable enough on its own, but it’s also incredible to think we were able to make such an observation about a moon that’s 930 million miles away from the sun. In an interview with the Cornell Chronicle, Cornell astronomer Alex Hayes put that achievement in context, saying “We’re measuring the elevation of a liquid surface on another body 10 astronomical units away from the Sun to an accuracy of roughly 40 centimetres.”

Additionally, Hayes believes it’s possible that the hydrocarbon lakes on Titan are flowing and communicating with one another on the subsurface level — which would suggest that there could be even more liquid hydrocarbon on Titan than previously thought.

Titan v. Europa

Titan is not the only moon in the Solar System with Earth-like qualities. Observations of Europa, an icy moon of Jupiter, have led some to believe it could potentially hold extraterrestrial lifeNASA is even planning to send a lander to Europa to further explore the potential for the moon to support organic life; an effort supported by the ESA. The two space agencies will partner up with the goal of launching the mission in the mid-2020’s.

Even with the most recent discovery made about Titan, many still favor Europa in the search for extraterrestrial life. Europa’s oceans have a chemical makeup similar to oceans on Earth, but Titan is the only place in the Solar System (that we know of) other than Earth that has a dense atmosphere, a stable liquid on the surface — and now — a global sea level.

These findings could also impact the New Frontiers program, a series of space exploration missions conducted by NASA.Dragonfly, one of the final candidates for the program’s next mission, aims to send a semiautonomous quad-copter to the surface of Titan. In a teleconference announcing the finalists, Thomas Zurbuchen, Associate Administrator of NASA’s Science Mission Directorate in Washington, D.C.,  said NASA selected the finalists “based on their outstanding and visionary science,”

These findings could certainly make a mission Titan more attractive, and while the discovery of a global sea level is incredible, it may only be the tip of the iceberg. We won’t know for sure what awaits discovery on Saturn’s largest moon until we get there.

The post Titan Has Even More in Common With Earth Than We Thought appeared first on Futurism.


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