The Facebook-Cambridge Analytica apology tour continues, with full-page ads in major newspapers

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“I promise to do better for you,” CEO Mark Zuckerberg says in the ads.

On Wednesday night, Facebook CEO Mark Zuckerberg ended days of silence on the social networking giant’s latest controversy: Revelations that a political data firm called Cambridge Analytica absconded with the data of 50 million unsuspecting Facebook users, which Facebook knew about but kept secret.

Zuckerberg gave apologetic interviews that night to CNN, Wired and the New York Times — as well as Recode’s Kara Swisher and Kurt Wagner, to whom he said he’d be “open” to testifying in front of Congress. Which is fortuitous, because Congress is very open to that idea, too.

Today, the apology tour extended into print media: Facebook purchased full-page ads in several newspapers with apology letters attributed to Zuckerberg. The papers reached include the NYT, the Washington Post and the Observer, a British newspaper published by the Guardian that Facebook allegedly threatened with a lawsuit when its reporters were about to publish a story about Cambridge Analytica.

In the full-page ads, the company reiterates its messages of “we should have done more then” and “we’ll do better,” specifically pledging to “tell everyone affected” if and when it finds more examples of apps connected to its platform that made off with non-consenting users’ data.

The full text of the ad is below. For more, check out the latest episode of Too Embarrassed to Ask, in which Swisher and Wagner talk with Lauren Goode about what and why Facebook has been saying what it is.

We have a responsibility to protect your information. If we can’t, we don’t deserve it.

You may have heard about a quiz app built by a university researcher that leaked Facebook data of millions of people in 2014. This was a breach of trust, and I’m sorry we didn’t do more at the time. We’re now taking steps to make sure this doesn’t happen again.

We’ve already stopped apps like this from getting so much information. Now we’re limiting the data apps get when you sign in using Facebook.

We’re also investigating every single app that had access to large amounts of data before we fixed this. We expect there are others. And when we find them, we will ban them and tell everyone affected.

Finally, we’ll remind you which apps you’ve given access to your information — so you can shut off the ones you don’t want anymore.

Thank you for believing in this community. I promise to do better for you.

Mark Zuckerberg

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The Morning After: Zuckerberg’s apology and Netflix’s new typeface

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Hey, good morning! You look fabulous. Welcome to Thursday. We touch on why deleting Facebook is hard for some of us, squeeze a sorry out of Mark Zuckerberg and test out the comfortable future of Oculus VR.
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Here’s some awesome games to spend those Oculus apology credits on

How Complete Beginners are using an ‘Untapped’ Google Network to create Passive Income ON DEMAND

Thousands of $ 400 VR headsets were temporarily rendered useless earlier this week because, presumably, someone at Oculus forgot to update some paperwork. Worse, they remained inoperable for most of the day. Just as we were ready to unload a torrent of vitriol at the Facebook-owned company for it’s ineptitude, something magical happened: it did right by its customers. Yesterday’s issue was our mistake. Details on the fix are here: Everyone affected will get $ 15 store credit. We’re sorry for yesterday and want to help make this right. Thanks again for your patience. — Oculus Rift (@OculusRift) March 8, 2018 Store…

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iFixit drops its iPhone battery replacement to $29, matching Apple’s apology price

 iFixit has never been particularly fond of Apple’s repair policies. The company’s gadgets regularly rack up poor repairability scores on the site. The site’s taking another jab at the tech giant today, dropping the price of its battery replacement kits to $ 29 — matching the cost of out-of-warranty battery replacements being offered up as consolation for its iPhone… Read More
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Apple issues apology for slowing down old iPhones, will offer cheaper battery replacements

iPhone 6, iPhone 6s comparison

Following last week’s controversy with Apple admitting that it slowed the performance of older phones with aging batteries, the company today published a new letter that further explains its actions and details the new steps that it’s going to take.

Apple explains that in iOS 10.2.1, it released an update that “improves power management during peak workloads to avoid unexpected shutdowns” on the iPhone iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE. This update dynamically manages the max performance of some device components when necessary to make sure that your phone doesn’t randomly power down. Apple says that these changes may experience long app launch times and other performance reductions in some cases.

The response to iOS 10.2.1 was positive, says Apple, so it extended the same feature to the iPhone 7 and iPhone 7 Plus in iOS 11.2.

However, Apple says that it began getting reports from some customers this fall about slower performance in some situations. Originally this was thought to be due to the normal performance impact of upgrading to a new OS and minor bugs in the initial release that’ve since been squashed. Apple now says that another contributor to these slowed down experiences is the continued aging of batteries in the iPhone 6 and iPhone 6s models.

As a result of this continued aging and in an effort to address customer concerns, Apple is reducing the price of an out-of-warranty iPhone battery replacement. From late January 2018 to December 2018, anyone with an iPhone 6 or later can get a battery replaced for $ 29, down from the normal price of $ 79

Apple will also release a new software update in early 2018 that’ll give users more insight into the health of their iPhone’s battery. This will help users to determine if their battery’s health is affecting performance. – Latest videos, reviews, articles, news and posts

One of the women who accused VC Justin Caldbeck of sexual harassment doesn’t believe his apology

“I do not believe that someone can harass women for 10 years, tell the people who exposed him to go fuck themselves, and then 24 hours later, thank them for bringing him self-awareness.”

Niniane Wang, one of three women who spoke on the record about investor Justin Caldbeck’s alleged sexual harassment, said she fears people will actually believe his apology.

Caldbeck, the founder of investment firm Binary Capital, announced he was taking a leave of absence in response to an article in The Information wherein six women accused him of sexual harassment.

But Wang wrote today that she doesn’t buy it, especially since Caldbeck initially denied the accusations.

“I do not believe that someone can harass women for 10 years, tell the people who exposed him to go fuck themselves, and then 24 hours later, thank them for bringing him self-awareness,” she wrote in a comment on Medium.

Wang, the CEO of 3-D animation company Evertoon and the former CTO of Minted, said she had been trying to expose Caldbeck for seven years.

“He kept threatening reporters, and it was incredibly difficult to get this article out. He fought tooth and nail,” she wrote. “Then he writes this apology (that was surely drafted by a crisis PR firm), and suddenly I’m seeing people say “We’re all human and make mistakes” and “I’m glad he’s learning” and “What a heartfelt apology”.”

In his statement yesterday, Caldbeck said, “The past 24 hours have been the darkest of my life. I have made many mistakes over the course of my career, some of which were brought to light this week. To say I’m sorry about my behavior is a categorical understatement. Still, I need to say it: I am so, so sorry.”

Originally, Caldbeck called The Information’s story an attack on his character and that he “enjoyed respectful relationships with female founders, business partners, and investors.”

In The Information’s report, three female founders — Wang, Susan Ho and Leiti Hsu — went on the record to say that his actions ranged from groping under a table, and in another case, unwanted late-night text messages.

“My fear is that if people actually believe that, what if the leave of absence doesn’t become permanent?,” Wang asked. “Are people going to let him come back in 6 months when he’s “reflected” and learned his lesson?”

Recode has reached out to Wang for further comment.

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