BYOG (bring your own glasses) will bring headaches for IT

The trickle of smart glasses entering enterprises on the faces of employees this year will become a flood in the years ahead.

As the use of smart glasses becomes more ubiquitous in the workplace, the challenges for IT departments and, indeed, for enterprises generally will grow.

And while the future of smart glasses is just now coming into focus, the unexpected consequences of this trend remain unclear.

What I believe is certain is that smart glasses are coming, they’re going mainstream, and very few organizations are ready for what’s coming. Let’s take a look.

Apple Glasses

In order to go mainstream, smart glasses have to look like ordinary eyewear. Apple is working on smart glasses designed to go mainstream.

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Computerworld Mobile

What to expect from Apple this spring

A series of Apple whispers suggests a series of interesting launches this spring.  Essential software updates, the introduction of AirPower, an important HomePod improvement and new devices appear to be in the frame.

Let’s look at the evidence

Apple has already told us what to expect in iOS 11.3. This exciting software update introduces a host of useful improvements, including:

  • The Battery Health tool, which enables customers to take control of sneaky device throttling.
  • Huge improvements in ARKit, including introduction of the vertical surface recognition and image recognition for signs, posters and artwork. This will accelerate ARKit development.
  • Health records for iPhones. Doing this right and at scale may actually enable some of the efficiencies electronic health records have promised but seemingly failed to deliver so far.
  • iMessages in iCloud.
  • Business Chat, an enterprise feature that connects customers with brands
  • New Animoji’s for all you karaoke fans out there.
  • Advanced Mobile Location (AML) support.

Apple Music enhancements?

There is one other iOS 11.3 enhancement that I think may turn out to be quite significant, particularly as the company continues to invest deeply in producing original video content. Apple Music will soon offer music videos.

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Computerworld Mobile

Google touts 21 Android phones it recommends for business use

For the first time ever, Google has established a baseline for what constitutes an Android smartphone that’s ready for use by enterprises.

“Some of the top concerns we’ve heard from customers include the need for frequent security updates, reliable and consistent software experiences and simplified device selection,” David Still, Google’s director of Android Enterprise, said in a blog post.

To address those needs, Google this week launched the Android Enterprise Recommended program, a global initiative that raises the bar for what passes as an enterprise-level device and service.

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Computerworld Mobile

Android Upgrade Report Card: Grading the manufacturers on Oreo

I’ll go ahead and end the suspense for you now: Android upgrades are a big, hot mess — and the situation with Oreo is the worst we’ve seen to date.

It’s kind of embarrassing, actually. But it’s important. And that’s why I take the time to track manufactuers’ performance in this area so closely year after year — because software matters. It affects your experience more significantly on a day-to-day basis over the life of a modern mobile device than any other feature or element. And yet, it tends to get the least amount of attention.

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Computerworld Mobile